New Build - Post Issues with 2 sticks of RAM

[BilfurChubbs]

SPECS
MOBO: ASRock PG z790 Riptide Wifi
RAM: 2x32GB Corsair Vengeance 5600mhz DDR5 (CMK64GX5M2B5600C40)
CPU: Intel i7 13700k
CPU COOLER: Arctic Liquid Freezer 3
GPU: Gigabyte RTX 4070ti Super Windforce OC
PSU: SilverStone Hela 850R (850w)

Hi Guys,

New build here (one month old). Basically, it has worked for full days at a time with two sticks of RAM, but typically it does't want to cold-boot (first boot in the morning), unless I remove a stick. It will either enter a re-boot cycle, or no signal will get to the monitor. In each scenario the DRAM LED will be lit on the motherboard. It will almost always post with one stick (it's only failed once with one, but a quick swap with the other stick sorted that).

Naturally this leads me to think I have faulty RAM, but, they both work individually in the 4th slot (where the mobo manufacturer recommends one stick should be used).

Ealier today whilst playing a game, and not a particularly demanding one, it crashed, the signal to the monitor cut out, and the fans kicked in REALLY loud. This was with only one stick installed.

When both sticks are installed and the PC decides to work, everything is recognised in Task Manager, HWinfo etc. Although it will sometimes display the RAM frequency as 3600mhz, but then after 30 mins or so it will correct itself to 5600mhz. Weird, I know.

The RAM is QVL with the mobo.

I've enabled XMP 3.0,
Updated the BIOS to the latest version 7.06
Tried both sticks in slots 1 and 3 instead of the recommended 2 and 4 - didn't post.

Do you guys have any further recommendations?

Thanks!

 

[douashpand]

Have you tried running Memtest for a few consecutive cycles? By the way, sometimes just cleaning the contacts with an eraser has helped me

 

[Smart_Tech]

SPECS
MOBO: ASRock PG z790 Riptide Wifi
RAM: 2x32GB Corsair Vengeance 5600mhz DDR5 (CMK64GX5M2B5600C40)
CPU: Intel i7 13700k
CPU COOLER: Arctic Liquid Freezer 3
GPU: Gigabyte RTX 4070ti Super Windforce OC
PSU: SilverStone Hela 850R (850w)

Hi Guys,

New build here (one month old). Basically, it has worked for full days at a time with two sticks of RAM, but typically it does't want to cold-boot (first boot in the morning), unless I remove a stick. It will either enter a re-boot cycle, or no signal will get to the monitor. In each scenario the DRAM LED will be lit on the motherboard. It will almost always post with one stick (it's only failed once with one, but a quick swap with the other stick sorted that).

Naturally this leads me to think I have faulty RAM, but, they both work individually in the 4th slot (where the mobo manufacturer recommends one stick should be used).

Ealier today whilst playing a game, and not a particularly demanding one, it crashed, the signal to the monitor cut out, and the fans kicked in REALLY loud. This was with only one stick installed.

When both sticks are installed and the PC decides to work, everything is recognised in Task Manager, HWinfo etc. Although it will sometimes display the RAM frequency as 3600mhz, but then after 30 mins or so it will correct itself to 5600mhz. Weird, I know.

The RAM is QVL with the mobo.

I've enabled XMP 3.0,
Updated the BIOS to the latest version 7.06
Tried both sticks in slots 1 and 3 instead of the recommended 2 and 4 - didn't post.

Do you guys have any further recommendations?

Thanks!

Hi there,

Sorry to hear you're experiencing issues with your new build. Based on your description, it's possible that the problem lies with the RAM or the motherboard's compatibility. Since you've already tried updating the BIOS and enabling XMP 3.0, here are a few more suggestions:

1. Try swapping the RAM sticks with a different pair to rule out any defects.
2. Ensure the RAM is properly seated and the slots are clean.
3. Check the motherboard manual for any specific settings or configurations required for dual-channel RAM.
4. Consider running a memory stress test like MemTest86+ to identify any issues.

If none of these steps resolve the issue, you may want to consider contacting (), where you purchased the RAM, for further assistance or potential replacement options. Their technical support team can help diagnose the problem and provide guidance on the next steps.

Keep us updated on your progress, and we'll be happy to help further if needed!