PC randomly shuts down and making heavy noise.

[dasher]

Hi all,

I am desperate to get an explanation/solution for this. I have a custom workstation (specs below). i use this for motion design (after effects/fusion/c4d 2023 with Redshift).

The problem is that my workstation shuts down randomly when I am working in c4d+Redshift. I have checked the temperature of m y workstation but this is all good! Even did a total clean up but no luck there.

Is anyone out there who can give me advice on what to do next????

Spec:

Processor AMD Ryzen 9 3950X 16-Core Processor 3.49 GHz
Installed RAM 64,0 GB
System type 64-bit operating system, x64-based processor

ASUS TURBO-RTX2080TI-11G - GeForce RTX 2080 Ti - 11GB GDDR6 - PCIe 3.0 x16 -
Gigabyte X570 AORUS PRO - motherboard ATX - Socket AM4 - AMD X570 - USB-C Gen2, USB 3.2
Corsair Vengeance RGB Pro - Geheugen DDR4 - 64 GB: 4 x 16 GB - 288-pin - 3200 MHz - CL1
2x Samsung 970 EVO 1TB M.2 - Solid-state drive intern - M.2 2280 - PCI Express 3.0 x4 - NVMe - 1G
be quiet! Dark Power PRO 11 1200W - (inter ATX12V 2.4/ EPS12V 2.92 - 80 PLUS Platinum - 100-2

Edition Windows 10 Pro
Version 22H2
Installed on ‎12/‎05/‎2023
OS build 19045.3031
Experience Windows Feature Experience Pack 1000.19041.1000.0

Cinema 4d 2023.2.1
Redshift 3.5.14
Nvidia Driver: 531.61

 

[Jerry James]

The problem is that my workstation shuts down randomly when I am working in c4d+Redshift. I have checked the temperature of m y workstation but this is all good! Even did a total clean up but no luck there.

That's strange. Try removing two sticks of memory and check whether it happens.

And when you say Shut Down, do you mean it just goes black screen (like the power cord being pulled out)? Or it shows Windows shutting down? Or it blue screens?